WHAT A REALLY NEAT CUSTOMER EXPERIENCE!
The pieces of conversation below are between me and a customer that is currently deployed on an aircraft carrier in the Persian Gulf. He called and asked if he could order a cake for his wife's birthday. Of course, we were delighted to do so...we added a few extra touches and delivered it for him on her birthday! Needless to say, she was thrilled and in turn he was too! We just felt good about being able to help him out a little bit and being able to make his family smile while he was away. It was a BLESSING for US to be able to do something for them. Look at the awesome thank you he emailed me back...from the middle of the Persian Gulf!!!
Take time out of your busy day to go out of your way for someone. It WILL make a difference in YOUR day as well as theirs!
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